FAQ's - How easy is it to return my purchase?
We currently offer free returns from the UK via Collect+. Simply choose your local Collect+ store in from over 5500 locations to drop your parcel off, to find yours please click here. Contact us to advise us you would like to return your item and your returns label will be sent to you via email. Print off your returns label and send back to us - its that simple.
Free returns labels are valid for 14 days from the date of issue. Upon expiration, if the customer still wishes to return the goods, they do so at their cost.
For international returns please contact us to arrange your return at firstname.lastname@example.org.
We are happy to exchange or refund products that are returned to us in perfect condition within 30 days.